We want to make you aware of two changes that your program will see as we continue to integrate warehousing and delivery systems and increase our ability to provide good service and information about our partnership to your program.
Revised Food Ordering Deadline:
As of August 1, online orders will be due one hour earlier at 8:00 AM. The change will allow our Operations team more time to pick the increased volume of orders. Click here for the updated Online Ordering Schedule.
Agencies are now receiving email copies of invoices for all food product received from Connecticut Foodshare, including any pounds picked up from a retail partner. Invoices are emailed to your program’s Primary Contact and the Financial Contact (if this is a different person). Although Connecticut Foodshare is not currently charging fees, we still invoice the food that leaves our warehouses to each receiving agency as part of our warehouse controls. To reduce paper, you can save the emailed invoices on your computer. If your agency receives TEFAP product, you must keep invoices for three (3) fiscal years (July-June). Saving e-mailed copies of your invoices is an easy way to stay compliant without taking up room with lots of paper files. Invoices are sent from do-not-reply @ctfoodshare.org. Please be sure to add this email address to your safe senders list. Because it is a non-monitored email inbox, contact your Network Relations Representative if you have any questions or if we need to make any changes to the recipients of the e-mailed invoices.
Thank you for your partnership!